Joke has been working at Accenture the Netherlands within the Salesforce Business group within Accenture, as a Salesforce Senior Project manager for implementations for 5 years. She is end-to-end responsible and used to manage on-shore and off-shore teams.
Joke is passionate about her role in Accenture’s Salesforce Business Group leading the Einstein capability and she is convinced that within a few years, AI will be the new standard within CRM. Organizations that make a clear commitment to embracing its potential today, will have a decisive competitive advantage tomorrow.
As a Senior Project Manager, specialized in Salesforce AI Einstein implementations with over 15+ years background in CRM- and ICT projects, in several roles, Joke has helped customers in different industries such as financial services, telecom, and Manufacturing to transform their business goals in the Sales & Customer Service areas.
Specialties: Next-generation implementation methodologies, Project management, Salesforce Einstein, Analytics Cloud, and Smart CRM.
Joke’s motto is “keep it simple!”.